Customer lens

See the full story of each customer in one powerful view

Customer view

Your customers’ experience in perfect focus

Fragmented customer data leads to missed opportunities and misaligned efforts. Get feedback, needs, and current revenue opportunities for each customer in one unified view.

Unified profiles

See full customer story, feedback, and data in one view.

Unified profiles

Full interaction log

Capture all touchpoints with auto-extracted key intel.

Full interaction log

Real-time updates

Stay current on customer developments in one place.

Real-time updates

Revenue-linked data

Connect feedback to deals, prioritize by impact.

Revenue-linked data

Cross-team empowerment

CRM intel for product teams. Product intel for sales.

Product teams

Prioritize features using CRM data. Make decisions based on account value and revenue impact.

Product teams

Sales teams

Use conversation history to inform approach. Develop targeted proposals. Identify upsell opportunities.

Sales teams

Customer Success teams

Leverage pre-sales info for smooth onboarding. Access full customer history. Address concerns proactively.

Customer Success teams

Leadership

Coach teams with full context. Make strategic decisions based on account trends. Enable rapid interventions when needed.

Leadership