Intel identification

Automatically capture key moments from every customer call, with video

Instant, accessible intel

Twine captures key moments across all your customer calls. No manual note-taking, clipping, or data entry.Every customer interaction becomes a source of actionable intelligence, categorized for immediate impact.

Product feedback

Uncover usability and functionality issues

Urgent blockers

Spotlight risks to deals and renewals

Competitive intelligence

Track competitor mentions and comparisons

Customer love

Boost morale with positive feedback themes

Effortless setup, Powerful results

Twine seamlessly integrates with your workflow, transforming conversations into actionable intel without disrupting your team's focus.

Set up in minutes

Integrate with your existing tools, or invite Twine to your calls.

Centralized access

All extracted intel in one place. Filter with your CRM fields.

Set up in minutes

Sync calls or analyze real-time. Twine will match feedback to revenue impacted.

Centralized access

All extracted intel in one place. Filter with your CRM fields.

Connected to context

Every piece of intel is linked back to the full call report.

Quantify revenue impact

Evaluate intel alongside affected deals and opportunities.

Deliver exceptional customer experiences, together

Share knowledge effortlessly and make better decisions faster.

Product teams

Filter key feedback, watch clips for direct customer input

Sales teams

Escalate gaps and objections to unblock revenue, fast

Customer Success teams

Reduce admin, expedite resolutions, champion customers

Leaders

Automate data flow, align teams, build shared understanding

Advocate for customers

Turn feedback into forward motion. Twine gives you the tools to not just hear your customers, but to champion their needs with clarity and conviction.

Delivered where you work

Get compelling, actionable reports backed by quotes and clips.